Privacy Policy
Last updated: 25/11/2025
This Privacy Policy explains how Green Mood collects, uses, stores, and protects your personal information when you visit or make a purchase on greenmood.ma.
By accessing the website, you agree to the practices described below.
1. Company Information (Data Controller)
Green Mood — Managed by Moroccan Touch
Legal form: SARL
Registered office: Casablanca, Morocco, BP 20240
RC: 31071 – IF: 15290314 – ICE: 000156398000052
Email: contact@greenmood.ma
Website: https://greenmood.ma
2. Personal Data We Collect
We may collect the following information:
a) Information you provide
– First and last name
– Billing & shipping address
– Phone number (if provided)
– Email address
– Order details
– Account login information
b) Automatically collected data
– IP address
– Browser type & device information
– Pages visited & navigation behavior
– Cookies and analytics identifiers
c) Payment information
Payments are processed securely by Payzone and PayPal.
We do not store or access full credit card details.
3. Why We Collect Your Data
We use personal data to:
– Process and ship orders.
– Provide customer support.
– Send order confirmations & updates.
– Improve website performance & user experience.
– Prevent fraud and ensure transaction security.
– Send marketing emails (only with consent).
4. Legal Basis for Processing
We process data based on:
– Performance of a contract (order processing).
– Legal obligations (invoicing, accounting).
– Legitimate interest (security, improvement).
– Consent (newsletter, cookies, marketing).
5. Cookies & Tracking Technologies
greenmood.ma uses cookies for:
– Site functionality.
– Shopping cart & checkout behavior.
– Analytics (ex. Google Analytics).
– Personalization & marketing (optional).
Visitors may manage consent via the cookie banner or browser settings.
See our Cookie Policy for details.
6. Sharing of Personal Data
We may share data only with trusted third parties:
– Payment processors (Payzone, PayPal).
– Shipping & delivery partners.
– Secure hosting provider.
– Email & newsletter services.
– Analytics tools.
We never sell or rent personal data.
7. International Users
Orders placed outside Morocco may require transferring data to logistics, customs, or payment partners located in other countries. All transfers follow applicable privacy regulations.
8. Data Retention
We keep personal data only as long as necessary:
– Orders & invoices: minimum required by law.
– Customer account: until deleted.
– Analytics & cookies: per configured duration.
9. Data Security
We apply technical and organizational measures to protect data against:
– Loss.
– Theft.
– Unauthorized access.
– Alteration or disclosure.
However, no online transmission is fully guaranteed.
10. Your Rights
Depending on applicable law, you may:
– Access your data.
– Correct or update it.
– Request deletion.
– Withdraw marketing consent.
– Request a copy of stored data.
– Object to processing (in some cases).
To exercise rights, contact: contact@greenmood.ma
11. Email & Marketing Communications
Marketing emails are sent only if you opt-in.
You may unsubscribe anytime via email footer or by contacting us.
12. Children’s Privacy
greenmood.ma is not intended for individuals under 16.
We do not knowingly collect children’s personal data.
13. Changes to This Policy
We may update this Privacy Policy to reflect business, legal, or regulatory changes. The revised version will be posted on this page with a “Last updated” date.
14. Contact
For questions, data requests, or complaints: